About Us
CASEXE is a promising international company that has managed to implement over 400 up-and-coming projects. We keep up with the times and follow innovations.
CASEXE solutions comply with the highest quality requirements and give clients an unlimited set of options, as well as absolute freedom in the world of gambling.
The key proof of the company’s undeniable advantage on the market is its global product – a multifunctional online casino platform, the result of a diligent work of a team of competent and experienced specialists from CASEXE. Functional features of the platform make it unique, and its flexibility and adjustable options allow for fulfilling projects of any complexity.
- Proprietary universal gaming platform
- Certified entertainment software
- Cooperation with the best suppliers
- Convenient casino site configurator
- Marketing support of projects
- Technical maintenance of start-ups
- Consulting on various issues
CASEXE provides to its clients not only all necessary software, but also offers the complete support on all stages of the project operations. Working with CASEXE, the client gets the qualified consulting and marketing assistance, 24/7 technical support, possibility to integrate the required software and other services for project improvement.
CASEXE remains the owner of the software after signing the contract. This item is prescribed in a bilateral agreement between the operator and the provider.
The CASEXE studio is responsible only for maintenance. This is a timely update of the casino platform, bug-fixing, and the addition of new games from selected manufacturers. We also monitor the security of the gaming site and instantly resolve any technical problem.
If you have your team of specialists (programmers, QA engineers, administrators), then we are ready to discuss cooperation on mutually beneficial terms. For more information, please contact our managers.
It is considered the property of entrepreneurs. They store the full name, phone numbers, e-mail addresses, and other information about the clients specified by them during the processes of registration and verification. Operators can use the data for personal mailing and notifications about new promotions and bonuses.
The CASEXE studio is responsible for storing the customer base. We use advanced security mechanisms and cloud infrastructure to keep personal data completely safe.
The preparatory work includes two main stages:
- Company registration and acquisition of a licence. Operators need to collect documents for a new legal entity and open a bank account. Moreover, it is necessary to obtain a permit in the selected jurisdiction. This process is long and complicated, and CASEXE employees are ready to advise you on all related issues.
- Development of a gaming site. This is the creation and launch of a platform, the purchase of a domain name, and hosting rental. The CASEXE studio is ready to help you with these tasks too. There are many ready-made solutions in our catalogue: from a casino script to a full-fledged White Label resource. We also accept orders for the development of a turnkey gaming site with a unique design and certified games.
This decision is the best opportunity to test the performance of the platform before buying it. Entrepreneurs get acquainted with the functionality of the site, the catalogue of entertainment, available payment methods, and other characteristics. Only after that, they can conclude an agreement on the purchase or lease of software.
The availability of a demo version will allow operators to customise their iGaming projects. From the entire pool of financial services, games, and marketing tools, casino owners choose what suits their business model and the features of local markets.
The demo connection is free. To install a test version, just contact our managers.
Yes, operators can buy selected games without the need to install the casino platform.
The product range includes more than 1,000 items from the world’s best suppliers. We use certified software that has been tested by such independent laboratories as iTech Labs, QUINEL, and GLI. Gambling solutions are distinguished by innovative mechanics, high-quality images, and an interesting bonus program.
The installation of slot machines goes through secure API protocols. This allows entrepreneurs to quickly and safely expand the catalogue of entertainment without making changes to the source code of the gaming site.
From the CASEXE studio, it is possible to order unique content. These are HTML5 slots with an original plot, an excellent picture, and surround sound.
We recommend that operators buy the software from the following well-known vendors whose solutions are familiar to the audience:
- Microgaming. The developer’s games are distinguished by a wide variety of plots and mechanics. The brand offers slot machines, video poker, casual games, multiplayer fishing, and other interesting solutions. Its software is licensed in more than 30 jurisdictions, so casino owners will not have problems connecting it.
- Pragmatic Play. The company is known for proprietary cluster slots that gamblers have fallen in love with over the past few years. These are products with an increased number of paylines and a non-standard approach to the formation of combinations on the panel.
- NetEnt. The brand was one of the first on the market to start creating innovative entertainment. These are entertainment with augmented reality and games that accept cryptocurrency bets. The provider's catalogue also includes fruit-themed solutions and classic 5-reel slots.
- Evolution Gaming. The developer is famous for its live dealer products. These are poker, European and American roulette, Sic Bo, and other popular live entertainment. The manufacturer offers an original bonus program. Part of the prizes is paid out in the form of NFT assets.
The choice of settlement methods depends on the location of an online casino.
At the initial stages, we recommend that operators connect recognisable payment services with international coverage. Over time, local systems that are popular with gamblers can be added as well.
The list of verified financial services includes:
- Visa. The brand is presented in more than 200 countries, so entrepreneurs will not have problems installing the software. It is possible to obtain a prepaid, debit, or credit card.
- Mastercard. The second most popular service in the world pleases with instant transfers, standard security, and minimal commissions.
- Click2Pay. The payment aggregator combines more than 100 settlement methods. It is convenient and cost-effective due to the reduction of processing costs.
- B4U Global. The platform is focused on Blockchain transfers. These are fast and secure transactions in Bitcoins, Litecoins, Ethereums, and other digital tokens.
- Neteller. This electronic system is very in-demand in Europe and North America. The solution is characterised by a convenient UX interface, as well as multicurrency and multilingual support.
The period of the implementation of an iGaming project depends on the requests and needs of customers. If all the preparatory stages (registration, licensing) are completed, then the launch of a full-fledged gambling platform will take 2–3 months.
A lot of time is spent on the installation of the certified software and customisation of exchange operations between the site, the server, and the hosting provider.
Moreover, it is necessary to adapt the platform to the requirements of the client, finalise the mobile version of the resource, and much more. In any case, it is faster and more reliable compared to the decision to independently create an online casino.
It shows the probability of forming a prize combination, launching a bonus round, or hitting a jackpot.
The term is directly related to the percentage of cashback. The RTP indicator shows how much money a player will receive back per 100 or 1,000 spins. The dispersion explains exactly how these funds will be distributed: in the form of large winnings or stable but small payouts.
There are games with high, medium, and low dispersion:
- In slots with high volatility, winning combinations are formed less often but their total value increases the basic bet by several times.
- Content with low dispersion, on the contrary, pleases gamblers with frequent wins. The size of the prize can exceed the initial cost of the spin by 3–4 times.
- Entertainment with medium volatility has become the golden mean. Such solutions take into account the frequency of formation and the size of payouts.
Games that belong to the first category are the most popular in online casinos. Such products also include keno, bingo, and European roulette.
Medium dispersion is typical for video poker. In this case, players rely not only on luck but also on various types of strategies.
Among the popular settlement methods, we can name:
- Visa. The money is withdrawn directly to the user’s card linked to his account. To complete a transaction, casino visitors need to enter bank details and a unique password, as well as a one-time PIN. The code comes in the form of an SMS or a voice call according to the rules of 3-D Secure three-factor verification.
- Mastercard. Players can use the company's mobile wallets for convenient deposition and withdrawal of funds. The solution is compatible with Apple technology, as well as Samsung and Xiaomi smartphones. The payment service is characterised by high security and instant money transfers.
- WebMoney. The electronic system makes fast and secure transactions. To conduct them, gamblers need to pass verification on the official site and open a virtual wallet in the selected currency. It is possible to replenish accounts with WMZ (US dollars), WMU (euros), and other monetary units.
- Neteller. The British payment service is known for its profitable Knect loyalty program. Clients receive income for each transfer made by an affiliate. The company guarantees instant transactions with a minimum commission.
A high-quality gaming machine has the following features:
- Stable payments. Users prefer entertainment with high and medium dispersion and the RTP percentage, which is not lower than 97%. It is worth choosing slots with a wide variety of bonus programs, built-in mini-games, and jackpots. All these characteristics affect the payouts to gamblers: they get more money, which means they are happy to spin the reels over and over again.
- Multilingual support. The presence of a UX interface in the player's native language increases the demand for a particular solution. It is easier for people to familiarise themselves with the rules of the game, test different betting strategies, and much more.
- Catchy design and surround sound. Modern slots are distinguished by 3D graphics, bright animation, and a saturated colour scheme. Software vendors offer such a realistic picture, so the characters literally come to life on the screen.
- Prestigious certification. Independent laboratories test the operation of the built-in random number generator, security mechanisms, age verification options, bonuses, and other components of the slot machine since gamblers trust only certified digital devices.
First of all, you need to contact the support service and describe the problem with payments to a specialist. It is best to do it in writing (via e-mail, or chatbot) to have screenshots of the correspondence in the future.
Licensed online casinos always pay out winnings. Their reputation in the market is important to them, and they are unlikely to risk it. Delays in the transfer of prize money may happen due to technical failures in the system or the operation of payment services. It is also possible that transfer details are filled in incorrectly, which is why the funds are “stuck” on the reserve account.
An experienced technical support employee will always provide the solution to such a problem and tell you at what stage an error has occurred. As a rule, after the consultation, the prize money is credited to the user account within a few hours.
If a gambler plays in a casino that does not have a licence, then the funds will most likely remain with the dishonest operator. In this case, you can leave a real review about the site on an independent information portal to warn other users.
No, only one account can be registered on the gaming site.
Legal casino platforms require identity verification at the time of registration or when players try to withdraw the won prize. The system will automatically detect an attempt to create two accounts and block the user account.
The fight against multi-accounting is one of the priorities in the struggle against fraud in the gambling industry. It is important for business owners to quickly identify intruders and not give them an advantage over honest players.
Modern security software instantly detects identical accounts or their details (for example, an e-mail address or contact phone number) and immediately blocks both accounts.
The task of legal iGaming platforms is to guarantee equal conditions for all honest casino visitors.
After the connection is restored, players continue the session from the moment it stopped (due to technical failures, deterioration in the quality of the Internet, and other reasons).
If before the break gamblers manage to make a bet, accepted by the computer centre, then, after the launch of the slot machine, the reels will spin once. After that, the cost of the spin will be deducted from the user account (in case of failure) or, conversely, the account will increase by the amount of the prize money.
If the bet was not accepted before the connection was broken, then funds will not be debited from the personal account. Clients will need to decide if they want to continue playing in an online casino.
Yes, you can replenish an account at any time without leaving the game. Each slot has a function of fast transfer without stopping the reels.
Funds can be deposited in the following ways:
- via internet acquiring (active Visa and Mastercard cards are required here);
- using electronic payment systems (WebMoney, Skrill, Neteller, and others);
- through Blockchain transfers.
For quick replenishment of the account, gamblers must previously pass the verification process in the online casino. If the player’s bank details (for example, account number) are already linked on the payment page, the funds will be credited within 1–2 seconds. Otherwise, it will be necessary to enter all the details again, which will take longer (1–2 minutes).
The time for funds to be credited depends on the settlement method chosen by the client. The procedure can take from several minutes (if you use popular eWallet services) to an hour (if it is a bank transfer).
As a rule, money is credited to the user account within 4–5 minutes after the transaction is approved. If this does not happen, it will be necessary to check the payment details of the sender and recipient once again.
It is also worth contacting the support service to clarify information. Specialists will be happy to advise players on all issues related to the quick replenishment of their accounts and the safe withdrawal of prizes.
In the demo mode, one can spin the reels in a slot machine. Bets are accepted in conditional credits, and prize money is also paid the same way.
Test and traditional versions have almost identical game mechanisms, so gamblers often prefer to get acquainted with new entertainment without placing real bets. You can easily try out the slot machine, check its RTP percentage and dispersion, find out about special features and symbols, and use different strategies.
The difference between the demo version and the standard mode is in the bonus program. The first option, as a rule, is not connected to the progressive jackpot system, series of tournaments, or other activities. The main types of bonuses (risk rounds and free spins) are common for both categories.
Modern content is characterised by cross-platform support. It is available on devices of any type, including Apple technology and smartphones from Samsung, Xiaomi, and other providers.
Casino entertainment can be instantly adjusted to the parameters of the mobile device: the amount of RAM, screen resolution, and other characteristics. Thanks to this, the picture remains clear, and the quality of the sound is always impeccable.
Mobile slots are distinguished by an adaptive control panel. Many commands are hidden in the main menu so as not to clutter up the panel. The game is managed using side hotkeys and additional touch buttons.
This action may indicate technical failures on the site or loss of internet connection. But most often, it happens when synchronisation with the server fails during the spin.
Players need to make sure that the network connection is stable and restart their device (personal computer, laptop, tablet, or smartphone). The game will return to normal, and users will once again be able to place bets in European or American roulette.
During the rotation of the wheel, money will not be debited from your account. As soon as the game returns to normal, you can immediately bet on “black”, “red”, or “zero” and win a good prize.
